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Tell us more about your business and we will identify how we can best add value.‍

Frequently Asked Questions

How long are the contracts?

They can be monthly or annual, depending on the subscription plan you choose. When the period ends, the contract gets renewed automatically, unless you request suspension 15 days before.

Is there any commission on orders?

We will never charge commission on orders. We charge a monthly or annual flat fee, depending on the plan you choose. Full transparency, no hidden fees.

Can I cancel my account at anytime?

Yes, it's possible to cancel your contract at any time, providing a 15-day notice through email.

Can I change my plan later on?

Yes, you can upgrade or downgrade your plan whenever you want. Price changes will be reflected after the end of the current subscription period.

Are there any transaction fees?

There are no transaction fees on the orders. The only transaction fee is the one from the online credit card payments.

Does ChatFood provide delivery services?

We provide integrations with delivery service providers in UAE, KSA, Bahrain, Kuwait, Qatar, UK. We are constantly working on adding delivery partners.

Is there any delivery charge?

If you use one of our delivery partners, your contract is directly with them. Part of the delivery cost is passed on directly to the end-customer as a delivery fee.

Which currencies does ChatFood accept?

You can set up your account with any currency. For online payment, we currently support all GCC currencies, Euros, USD, GBP

Which countries can ChatFood be used in?

We are available for all countries.

How is ChatFood different from Uber Eats, Deliveroo, Talabat?

- Chatfood provides you with a branded link you can connect to your website or social media accounts
- For example, you can add an 'Order Food' button to your Instagram page and stories. Your followers can quickly browse your menu and order directly without leaving Instagram. It works the same way for all social networks
- You will not be charged any commissions.

Don't take our word for it.

Farah

Rise Bake House

"We can create payment links in less than 2 minutes and share them directly with customers via our WhatsApp Business account or email. Receiving payment confirmation as well as having access to the ChatFood Dashboard makes it easy to track who has paid and who hasn't."

Hussam

Unword

“Although we just started marketing and selling our cakes through WhatsApp and Instagram, we’ve driven more than 800 orders in our first month without being overwhelmed! ChatFood’s tools allow us to offer our customers a world-class ordering and support experience, letting us focus on growing our business.”

Khaled Fadly

Poke and Co

“We were looking for a more efficient and customer-friendly way to engage with our customers. Commerce Inbox was the answer, an intelligent combination of popular messaging channels. It's empowering us to provide personalized support to our customers, incentivize them, help them quickly discover our products, and, most importantly, make purchases on the messaging platforms they already use every day.”

Chunk Team

CHUNK Bakehouse

“With ChatFood’s pre-order feature, we can manage all of our orders efficiently and let our customers decide when they want their order delivered. We never miss an order and always keep our customers happy!”

Mr. Moshi

Moshi

"I wanted to change the myth of sushi as a fine-dining meal and make it more accessible and quickly available. I see so many people who shied away from sushi for years are now sushi-lovers. With the help of Chatfood, I have been able to reach so many Moshians around the city easily & quickly."

G.O.A.T Team

G.O.A.T

“At GOAT, we make it our mission to create the greatest client experience! And since Instagram is the main vessel we utilize to engage with our clients, we figured it is essential to incorporate Chatfood's tools to create a great experience for our clients. Chatfood's user-friendly system helps us convert our followers into clients in a click of a button!"

Alberto Alonso de Prado

Hummingbird Bakery

"With ChatFood’s Instagram & WhatsApp integrations, we are empowered to sell on some of the most visited socials in today’s world! It gives our customers a seamless ordering experience & helps us in delivering our freshly baked American-style flavors to them which helps to increase repeat orders at 0% commission."

Nabz

Little Erth

ChatFood helps you connect with your existing clientele and drive a new traffic."

Maryam

SALT

"Just when you think they've reached the top, they find a way to best themselves! Delivery, pick-up, dine-in, marketing initiatives and more: we use ChatFood everywhere!"

Rami

VOX Cinemas

“We believe our customers will love our new seamless social media and website ordering experience, which was easy to set up with ChatFood’s out-of-the-box solution. In fact, we’re encouraging new customers with a 50% discount on our direct channels!”